Privacy Policy
Last updated: December 2024
Introduction
CompareWise Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.
Information We Collect
Information You Provide
- Contact form submissions (name, email, message content)
- Email communications you send to us
- Phone calls you make to our business number
Information Automatically Collected
- Browser type and version
- Pages visited and time spent on our website
- IP address and general location information
- Referral source (how you found our website)
Cookies and Local Storage
We use cookies and local storage to improve your browsing experience:
Essential Cookies
- Cookie consent preferences
- Basic functionality and security
Analytics Cookies
- Website usage statistics
- Popular content identification
- Performance monitoring
Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
How We Use Your Information
- Respond to your inquiries and contact form submissions
- Improve our website content and user experience
- Analyze website usage patterns and performance
- Ensure website security and prevent abuse
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
- With service providers who help us operate our website (under strict confidentiality agreements)
- When required by law or to protect our legal rights
- In connection with a business transfer or acquisition (with prior notice)
External Links
Our website contains links to external websites (such as official product websites mentioned in comparisons). We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
- Contact form submissions: Retained for up to 3 years for customer service purposes
- Analytics data: Aggregated and anonymized, retained indefinitely
- Cookie data: Expires according to individual cookie settings
Your Rights
Under applicable data protection laws, you may have the following rights:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data (subject to legal requirements)
- Restriction of processing
- Data portability
- Objection to processing
To exercise these rights, please contact us using the information on our contact page.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated "last modified" date. We encourage you to review this policy regularly.
Contact Information
For questions about this privacy policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +44 20 7123 4567
- Post: CompareWise Ltd, 123 Business Street, London, EC1A 1BB, United Kingdom